Prosegur Security USA, Inc. Privacy Policy
Last Modified: 19 May 2026
Prosegur Security USA, Inc. (“Prosegur USA,” “we,” or “us”), part of the Security Services business line of the Prosegur Group, provides a variety of services for preventing, detecting, and responding to security incidents in the business sector in the United States. At Prosegur USA, we respect your privacy and are committed to protecting it through our compliance with this Privacy Policy (hereinafter “Privacy Policy”). This Privacy Policy describes how we collect, use, and disclose personal information and explains the choices and rights individuals have regarding their personal information.
1. Data Collection
We collect personal information in several ways. One way is directly from you. If you contact us through email, text, or other electronic messaging, or fill out a form on our website, for example, you may provide your name and contact information. Another way in which we collect personal information is from someone else. If you are an employee of one of our customers, for example, your employer may provide us with your contact information. If you apply for a position with us, we may check your references. The third way in which we collect personal information, such as your computer’s IP address, is automatically through your interactions with our website.
Here are further details about the personal information we collect, the sources from which we collect it, and the purposes for collecting it:
| Categories of Information | Sources of Information | Purpose of Processing |
|---|---|---|
| Identifiers such as name, contact information, and other identifiers | You (as website visitor, employee, beneficiary, applicant, user of our services, etc.) | Communicate with you, provide our services, administer our human resources, provide services within the company |
| Commercial information, including services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies | You (as a user of our services) | Communicate with you, provide our services, comply with legal obligations |
| Internet network and electronic activity device information, website usage, IP addresses, account login information, etc. | You (as a website visitor or anyone connecting with us electronically, or as an employee) | Communicate with you, comply with legal obligations, improve the services we offer, provide services within the company |
| Biometric information | You (as an employee) | Provide and improve the services we offer, comply with legal obligations |
| Audio, electronic, visual, or similar information | You (as a user of our services, or as a visitor to our facilities) | Provide and improve the services we offer, and for security and training purposes |
| Geolocation | You (as a user of our services or as an employee) | Provide and improve the services and products we offer, and for security and training purposes |
| Professional or employment-related information | You (as an employee or applicant) | Administer our human resources (including payroll) |
| Education information | You (as an employee or applicant) | Administer our human resources |
| Sensitive personal information | You (as an employee or applicant) | Comply with applicable legal requirements, administer our human resources In California, Prosegur USA only uses or discloses sensitive personal information as allowed under CCPA Regulations, Section 7027. |
| Protected classifications under California or federal law | You (as an employee or applicant) | Comply with applicable legal requirements |
2. Sale and Sharing of Personal Information
Prosegur USA does not sell or share your personal information and has not done so in the last twelve (12) months. Prosegur USA does not share personal information for the purpose of cross-context behavioral advertising, targeted advertising, or similar uses, and has not done so in the last twelve (12) months.
3. Disclosure of Personal Information
Prosegur USA may disclose your personal information to third parties. Here are details about the categories of personal information disclosed within the last twelve (12) months, the category of third party to whom this information was disclosed, and the purpose of the disclosure:
| Categories of Information Disclosed | Third Parties to Whom This Information Was Disclosed | Business or Commercial Purpose of Disclosure |
|---|---|---|
| Name, contact information and other identifiers | Service Providers Performing Services on Behalf of Prosegur USA | Prosegur USA uses service providers to host our website; process or fulfill orders and transactions; process payments; provide analytic, legal or insurance services; manage state security licenses. As a part of providing services on behalf of Prosegur USA, our vendors may need to process your personal information (such as your email address). |
| Commercial information, including services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies | Service Providers Performing Services on Behalf of Prosegur USA | See above |
| Internet network and electronic activity device information | Service Providers Performing Services on Behalf of Prosegur USA | See above |
| Employment information (including sensitive identifiers such as social security numbers or certain demographics) | Government entities, such as the IRS | Comply with applicable legal requirements relevant to employment, manage state security licenses |
| Protected classifications under State or Federal Law | Government entities | Comply with applicable legal requirements. Note that this information is usually disclosed in aggregate or anonymous form |
4. Data of Children
We do not knowingly collect Personal Information from individuals under sixteen (16) years of age and have not done so within the last twelve (12) months. If we learn that we have collected Personal Information from someone under sixteen (16), we will take steps to delete the Personal Information. Note that we may collect limited Personal Information about a child from an employee for the purpose of providing specific employee benefits.
5. Data Retention Periods
We retain your personal information (all categories unless mentioned below) as long as needed to fulfill the purposes for which we collected it and to meet our legal obligations. For our employees, for example, we retain personal information for five years after the end of employment. For employees of our customers or suppliers we may retain contact information for the period of their employment. We may also have similar information on documents such as invoices or contracts which we are required to keep for longer periods. We will not retain personal information for longer than is reasonably necessary for the purposes disclosed above.
We retain some personal information, such as security camera footage and IT logs, for brief periods determined primarily by availability of storage media and internal policies.
6. Your Rights
Depending on the circumstances related to the personal information we collect and where you are located or reside, you may have certain rights regarding the personal information we collect about you. Below you may learn more about your privacy rights, how to exercise them, and what you may expect from that process.
A. Rights
- Right to know and access personal information: You have the right to request that we disclose: (1) the categories of personal information we have collected about you; (2) the sources from which we collected the personal information; (3) the business or commercial purpose for the collection, selling or sharing of personal information; (4) the categories of third parties to whom we disclose personal information; (5) the categories of personal information that we sold or disclosed for a business purpose; and (6) the specific pieces of personal information we have collected about you.
- Right to opt-out: You have the right to opt out of the sale or sharing of your personal information, the use of your personal information for targeted advertising, and the use of your personal information for profiling. If you use an opt-out preference signal following the global privacy control (GPC) specification, we will process your opt-out preference in a frictionless manner at the device level using our cookie compliance tool. You can set your browser to send these signals, but the specific settings that need to be configured depend on the specific browser you use. Some browsers may require a browser extension. To learn more about the GPC and browsers which support it, visit the global privacy control website, globalprivacycontrol.org. If you have questions about opting out or need a different way to opt-out, please contact us.
- Right to correct: If you find that we have inaccurate personal information about you, you have the right to request that we correct that inaccurate personal information, taking into account the nature of the personal information and the purposes of processing the personal information.
- Right to delete: You have the right to request that we delete your personal information. There are some exceptions to this right.
- Right of data portability: You have the right to obtain a copy of your personal data in a portable and readily usable format that allows you to transmit the data to another controller without impediment. There are some limits to this right.
- Right to non-discrimination or retaliation: We will not discriminate or retaliate against you for exercising your privacy rights.
B. Exercising Your Rights
If you wish to exercise your privacy rights or have any questions or concerns about our privacy policies and information practices, please contact us at Prosegur Security USA, 598 Hillsboro Technology Drive, Suite F, Deerfield Beach, FL 33441, via email at contact.us@prosegur.com, or by telephone at (800) 405-1832. To verify your request, you may need to provide proof of identity. You may also designate an authorized agent to make a request. The agent will follow the same procedures described above. If you use an authorized agent, we may require proof that the agent acts on your behalf.
If we decline your request, partially or fully, you may appeal the decision to our senior management. Simply follow the same process for submitting a request and include “appeal” in the title or other part of the request. If that appeal is denied, you may be able to contact your attorney general’s office, depending on the state in which you reside, to submit a complaint.
Prosegur USA does not use or disclose sensitive personal information for any purpose that would require a user to exercise a right to limit according to California law.
7. European Union and United Kingdom Residents
This privacy policy applies only to the privacy practices of the data controller Prosegur Security USA, Inc. Prosegur USA and its personal data processing activities are not within the territorial scope of the EU’s or the UK’s General Data Protection Regulation (GDPR). To learn more about the privacy practices of our parent company, Prosegur Group headquartered in Spain, you may visit them online at Section Privacy Policies | Prosegur.com.
Please note that Prosegur Group has implemented Binding Corporate Rules which guarantee compliance with the requirements of GDPR in the event of international data transfers between the members of the Prosegur Group. The Binding Corporate Rules (available at www.prosegur.com/en/privacy-policy/binding-corporate-rules) are mandatory for all Group members, which undertake to respect them and comply with their provisions.
8. How to contact us
Prosegur Security USA, Inc.
598 Hillsboro Technology Drive, Suite F
Deerfield Beach, FL 33441
Email: contact.us@prosegur.com
Phone: (800)-405-1832
Our Data Protection Officer may be reached by emailing dpo.us@prosegur.com.
9. Changes to Privacy Policy
We may update this Privacy Policy from time to time based on a change in our privacy practices or to comply with applicable law. Last Modified: 2025
© 2026 All rights reserved.