What is the POPS App?
Prosegur’s proprietary guard management tool, POPs (Prosegur Operations Platform), is designed to provide complete visibility and control over your security program. POPs streamlines guard management by tracking officer activity, scheduling, incident reporting, and compliance in real time. It enables our managers to respond quickly to on-site needs and ensures consistent performance across all posts.
For clients, POPs offers full transparency through custom dashboards and reporting tools—so you always know what’s happening at your site, when, and by whom. With POPs, you get peace of mind knowing your program is running efficiently, proactively, and with total accountability.
POPS For Guards
- Tracks officer activity in real time
- Manages schedules and shift assignments
- Enables incident reporting directly from the field
- Supports compliance tracking
- Allows officers to take photos of the site
- Provides access to site-specific protocols
- Facilitates communication with supervisors
- Used as a core tool to manage security programs at each site
- Helps officers collect and log detailed information about their posts
POPS For Clients
- Provides full transparency into their security program
- Offers custom dashboards for easy access to real-time data
- Use reporting tools that show what’s happening, when, and by whom
- Ensures visibility into officer performance and site activity
- Connects to the client-facing portal called CONNECT, where clients can view all relevant information
- Delivers peace of mind through proactive and accountable program management
Benefits of using POPS
Entire Security Services Management
The POPS app centralizes every aspect of your security operations, from guard activity to incident reporting, all in one place.
Total Coordination
With real-time communication tools and task tracking, POPS ensures that teams, supervisors, and clients stay aligned and informed at all times.
Prevention
The platform empowers proactive security by identifying patterns, highlighting vulnerabilities, and enabling early intervention before issues escalate.
Key Data Management
POPS captures and organizes critical data—like patrol logs, shift changes, and access events—so you can make faster, smarter decisions backed by insights.
Before POPS
- Reports in different forms
- Not connected information
- Potential Security Breaches
- Information not available in real time
With POPS
- Digital Processes
- Smart Reports
- Information blending and Analysis
- Real Time information availability
- Bi-directional communication
- Confidentiality
POPS Functionalities
- Visitor Management: Create and manage visitor logs directly from a mobile device.
- Events & Incidents: Record and manage security events and incidents with detailed information and attachments.
- Task Management: Schedule and track routine security tasks and patrols to prevent and detect risks.
- Capacity Control: Monitor the number of people or vehicles in real-time at any location.
- Notifications: Send mass notifications to officers at client site with security alerts and measures to reduce risks.
- Instant Messaging & Video Calls: Secure communication between devices on-site, including video calls to SOC.
- Document Library: Store and access job-related documents, SOPs, and protocols within POPS.
- Caution Mode: Activate remote monitoring in risky situations via voice pattern or keystroke.
- Offline Mode: Continue operations seamlessly in areas with poor cellular service.
Discover the power behind POPS
Curious how the Prosegur Operations Platform for Security (POPS) can improve your security operations?
Download our overview report to learn how POPS brings everything together—from real-time data and smarter coordination to proactive prevention—all in one powerful platform.
